Responsible Gaming at 92star – Your Wellbeing Comes First

What Is Responsible Gaming?

Responsible gaming is a straightforward idea: gaming and sports betting should be something you choose to do for fun, with money you can afford to spend, within a time frame that does not affect other areas of your life. When gaming stays in that space — as entertainment, like going to a cricket match or watching a film — it can be an enjoyable pastime. The problems start when it moves outside that space.

At 92star, we are not going to pretend that everyone who plays on our platform will always gamble responsibly. Real life is more complicated than that. What we can do is give you honest information, practical tools and a straightforward route to getting support if you ever feel like things are slipping.

Whether you are betting on PSL, playing Live Casino, spinning Slots or trying your luck on Fish Games — the same principle applies across every product on 92star. Play for enjoyment. Set a budget. Stick to it. And if it stops feeling fun, stop.

Managing Your Budget on 92star

The single most effective responsible gaming tool is a clear budget — and the discipline to treat it as a hard limit rather than a rough guide. Before you deposit, decide what amount you are genuinely comfortable spending as entertainment. Think of it the same way you would budget for a cinema trip or a family outing: it is money spent on an experience, and you should not expect to get it back.

Here are some practical budget tips that Pakistani players find useful:

• Decide your budget before you log in, not while you are in the middle of a session. In-session decisions are nearly always less rational than decisions made beforehand.
• Use PKR deposit limits on your 92star account to enforce your budget automatically. If your weekly entertainment budget is PKR 2,000, set that as your weekly deposit limit so the platform holds the line even if you feel tempted to add more.
• Never chase losses. If you have had a bad session, the instinct to deposit more and win it back is completely natural — and almost always makes things worse. Log out, take a break, and come back another day with a fresh budget.
• Keep gaming money separate from household and family expenses. Your rent, bills, groceries and other commitments should never be at risk from your gaming budget.
• Track what you actually spend, not just what you deposit. Check your transaction history regularly so you have an honest picture of your gaming expenditure over time.

Managing Your Time

Time management is the other half of responsible gaming. It is surprisingly easy to lose track of how long you have been on the platform — especially during a live Cricket match, a PSL chase or a long Slots session. Before you know it, an hour has passed, then two.

Some practical ways to manage your gaming time:

• Set a clear start and end time before each session — and keep to it.
• Use 92star's session reminder feature to get a notification when you have been playing for a set duration.
• Do not game when you are tired, stressed or have had a bad day. Your decision-making is weaker in these states and you are more likely to spend more than you intended.
• Gaming late at night when the rest of the house is asleep can become a habit that is hard to break. If you notice this pattern, try shifting your sessions to a time when you are more alert and accountable.
• Balance gaming with other activities — cricket in the park, time with family, watching a PSL match at a friend's place. Gaming should be one part of your leisure time, not all of it.

Recognising Problem Gaming

Problem gaming can develop gradually and it does not always look like what you might expect. It is not always about how much money is spent — it can also show up as a change in attitude, behaviour or emotional state around gaming. The following signs are worth taking seriously, either in yourself or in someone you care about:

• Gaming with money set aside for bills, rent, food or other necessities
• Feeling irritable, anxious or restless when not able to game
• Lying to family members about how much time or money is spent on gaming
• Trying to cut back on gaming but finding you cannot
• Chasing losses — continuing to play in an attempt to recover money already lost
• Borrowing money or selling belongings to fund gaming
• Gaming to escape problems, stress or negative feelings rather than for fun
• Neglecting work, studies or family responsibilities because of gaming time

If any of these feel familiar, it does not mean you are weak or that things cannot change. It means you are being honest with yourself — and that is the first step. 92star's self-exclusion and deposit limit tools are available immediately. You do not need to explain yourself to use them.

Protecting Young People

92star is strictly for adults aged 18 and above. We enforce this through account verification and reserve the right to request a CNIC or other government-issued ID at any point. Accounts found to belong to anyone under 18 are closed immediately.

If you share a device at home — whether with younger siblings, children or other family members — we strongly recommend taking the following steps:

• Always log out of your 92star account when you are finished, rather than leaving the session open.
• Do not save your password on a shared device or browser.
• Use your device's built-in screen time or parental controls to restrict access to gaming websites for younger users.
• Have an honest conversation with young people in your household about why gaming sites are for adults only.

If you believe a minor has accessed a 92star account — whether yours or one they created themselves — please contact our support team immediately so we can investigate and take action.

Responsible Gaming – Common Questions